Privacy Policy

At MSP Technologies, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.msptech.ca, use our services, or communicate with us.

1. Information We Collect

We may collect personal information in the following ways:

When you fill out our contact forms
When you email or call us
When you subscribe to our newsletter or updates
When you request quotes, services, or support

2. How We Use Your Information

MSP Technologies uses your information to:

Provide requested services and support
Improve our services and website experience
Communicate with you about service updates, support matters, appointments, and other services you have requested
Respond to your inquiries or feedback

3. Sharing of Information

We do not sell, trade, or rent your personal information to others.

With the strict exception of mobile/SMS data outlined below, we may share certain information with trusted third-party service providers who assist us in operating our website and providing our services. These providers may access information only as necessary to perform services on our behalf and are subject to appropriate confidentiality obligations.

SMS/Mobile Messaging Privacy: MSP Technologies does not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent records with any third party, affiliate, or partner for marketing or promotional purposes.

Mobile phone numbers and SMS opt-in information are used solely to provide the text messaging services, service alerts, customer support communications, appointment notifications, and other transactional or service-related messages that you have requested or authorized.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, service providers, or affiliates for marketing, promotional, or processing purposes.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, though some parts of the site may not function properly as a result.

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or the content of these third-party websites.

7. Your Rights

You may contact us at any time to access, update, or delete your personal data. To make such a request, please email support@msptech.ca.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

MSP Technologies
191, Woodpecker Way, Fort McMurray
Alberta, Canada, T9K 0L3
Email: support@msptech.ca
Phone: 587.680.0480